Our
focus is on leveraging your existing resources to provide better solutions.
We help our clients
focus on the results, e.g. more efficiency and larger profits, not on the
methods we use to solve the problems.
The following
case studies are real examples of situations we have resolved for clients.
These examples are where we have taken the symptoms, illuminated
the cause, presented resolutions for the problem and prepared for future
needs.
Client is a auto
repair shop with 3 PCs, 2 printers and a broadband internet connection.
Client reported
a printer jamming issue, which was diagnosed and repaired. Although client
had 2 printers, only one was in use. All printing was routed through the
main PC.
Only the main
PC had access to the internet and client stated it would be preferable for
assistant, but not auto technicians, to get access.
Replacing one
printer with another meant physically lifting and replacing it.
As both printers
are network capable, recommended that they be networked to allow redundancy
and reduce workload on main PC.
Install an inexpensive
small business, hardware firewall to allow internet connection sharing and
provide extra level of security.
-
Client
is able to pass some workload to assistant e.g. online parts ordering.
-
Client can immediately switch back and forth between printers
as needed.
-
Auto technicians have access to central files and printers
but not internet access.
-
Client reports better performance on main PC as
print jobs no longer being routed through PC.
-
Client reports reduced
alerts on software firewall on main PC.
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Company is an office equipment
rental firm. They primarily rent copiers, PCs and laptops to event organizers
and hotel audio visual departments.
When computer equipment was
returned from rental, company policy is to "clean" the equipment
by restoring it to original configuration.This
was accomplished by using up to seven CDs at the company’s office,
taking up to 90 minutes per machine.
Divide the machine’s
hard drives into two partitions and build an image on the first partition.
Copy this onto the second partition.
Build boot disks allowing for quicker partition to partition copies.
-
Using floppy boot
disks, machine restore takes approximately three minutes instead
of 90.
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Restore can happen at rental client’s location, allowing
for faster equipment turnaround and higher asset utilization, resulting
in higher
profits.
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